Offices and retail
Roof drains, supply lines, sprinkler lines and condensate overflow wet suspended ceilings, carpet tile and drywall partitions. A leak above one tenant often reaches the suite beside it, so the walkthrough crosses suite lines.
Water removal and drying for offices, restaurants, retail and multi-unit buildings, scoped after a walkthrough instead of by the square foot.
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Commercial water damage restoration is the removal and drying of water in offices, restaurants, retail space and multi-unit buildings. It is quoted after a walkthrough, not per square foot, because size, tenants and building systems vary. Lewisville Water Damage Restoration serves Lewisville and Denton County. Someone picks up the phone 24/7, and crews are dispatched as fast as one is available.
A leak in a house affects one household. A leak in a building can affect a dozen tenants, a lobby, a mechanical room, and a ceiling shared between a business and the one above it. The water is the same, but the job around it is larger and has more people in it.
That is why commercial work does not come with a per-square-foot price. A 3,000-square-foot office with a broken sprinkler line, a restaurant with a failed grease-trap line and an apartment stack with a leak that reached three units each need a different scope, different equipment, and a different plan for tenants and operations.
The crew starts with a walkthrough. It maps the water, identifies who and what is affected, and builds a written scope before the price is set. Fixing the leak itself is a plumber's or a fire-protection contractor's job, and the crew handles the water and the drying.
A commercial building varies too much for a flat rate. Floor area, ceiling type, shared walls, tenants, contents, building systems and water category all change the work, so a technician walks the property and writes a scope. The price for the emergency stage comes from that scope.
A square-foot figure works for a bedroom. It does not tell you whether a leak crossed a demising wall, wet a drop ceiling over a data closet, or soaked flooring across three suites.
The written scope lists the areas, the equipment, the materials to be removed and the monitoring plan. You approve the emergency stage before work starts, and repairs after drying are quoted separately.
The building owner or manager should hear first, then each affected tenant and their insurers. A leak that crosses a shared wall or ceiling can involve several parties, so documentation by suite or unit helps. Your lease and policies decide who is responsible, not the restoration crew.
The crew can document what it finds in each unit: readings, photographs and materials removed. It cannot decide fault or tell you whose insurer should respond.
If you manage a multi-unit property, ask for the report organized by unit so each tenant gets their own record. Keep copies of the scope, the readings and the final drying log.
Sometimes. Work can often be staged by area, with equipment placed and noise managed, but standing water, safety and the type of water decide what is possible. A restaurant kitchen or a suite with open wiring may need to close, and the walkthrough settles the question for each area.
The crew can talk with managers about hours, access, and which areas can reopen first. It does not decide health code or fire code matters, which belong to the inspector.
Commercial dehumidifiers and air movers are loud and use power. Tell the crew about circuits, tenant hours and any sensitive equipment before work starts.
A licensed plumber, fire-protection contractor or roofer fixes the source, depending on what leaked. The restoration crew handles extraction, drying and documentation and does not repair plumbing, fire systems or roofs. Ask the property's maintenance contact to shut off the affected line while the crew assesses the area.
Lewisville Water Damage Restoration cannot repair a sprinkler system or a rooftop unit. It can help you describe the problem to the right trade, and it can document the damage the water left behind.
Water that comes from storm or roof openings is covered on the storm damage restoration page. Water that has come through a floor or wall from a drain or sewer line is a different category and is covered by sewage cleanup.
Keep people out of areas where water has reached electrical panels, outlets or equipment, and do not walk under bowed ceiling tiles. Have maintenance or the plumber shut off the water supply and, if it is safe, the power to the wet area.
On the phone you describe the building, the source if known and who is affected. If utilities are involved, the building's maintenance contact or the plumber shuts them off, and the crew advises what is safe.
A technician walks the property with meters and a thermal camera, maps the wet area across suites, floors and ceilings, and notes the materials. A written scope and price for the emergency stage follow.
Standing water is removed, and contents, furniture and equipment are moved or protected. Work can be scheduled around tenant hours where the building allows it.
Air movers and commercial dehumidifiers are set, and readings are taken each visit across every affected area. Wet ceiling tiles, insulation and drywall are removed where they will not dry.
The owner, manager or tenant receives photographs, readings, a drying log and a list of removed materials, to share with their own insurer. Repairs are quoted separately after drying.
Roof drains, supply lines, sprinkler lines and condensate overflow wet suspended ceilings, carpet tile and drywall partitions. A leak above one tenant often reaches the suite beside it, so the walkthrough crosses suite lines.
Dishwashing lines, grease-trap backups, ice machines and walk-in condensate flood kitchens and storage areas. Water that touches food-contact areas raises questions for the operator and the health inspector, which the crew cannot answer.
One failed supply line or water heater can wet the units below and beside it. The job involves the manager, several residents and sometimes several insurers, so documentation by unit is part of the work.
Classrooms, dormitories and shared buildings combine large floor areas with strict schedules. Drying plans are built around who needs the space and when.
Commercial pricing is not a table of rates. A walkthrough sets the scope, and the price follows the area, the materials, the water category and how long the building must be dried.
| Job | Typical range | What it includes |
|---|---|---|
| Commercial water damage | Quoted after a walkthrough | No per-square-foot rate is published for commercial work |
| Air mover (per unit, per day) | $25–$50 | Equipment lines in the written scope are built from rates like these |
| Commercial dehumidifier (per unit, per day) | $65–$150 | Large buildings may need several units |
| Standing water extraction (per sq ft) | $1.00–$3.50 | One line within a larger written scope |
| After-hours, weekend or holiday emergency fee | $100–$300 | Applies to calls that arrive at night or on weekends |
Equipment and extraction lines are working estimates for Denton County in 2026, shown only so a written scope makes sense. The real price comes from the walkthrough, and the emergency stage is explained and approved before work begins.
Tell us what's happening and we'll tell you honestly whether it's a quick fix, and what commercial water damage should cost.
Commercial calls in this market run from office buildings and mixed-use projects to restaurant rows and campus housing. West Plano's Legacy Business Park holds corporate offices, mid-rise apartments and newer homes. Addison and the Farmers Branch tollway corridor are dense with offices, hotels and apartments, so a leak commonly reaches the unit or suite beside it.
Roanoke's restaurant row and the small commercial buildings around its historic downtown are a different case: kitchens run on dishwashing lines, ice machines and grease-trap plumbing, and a failed line can put water across a dining room floor. In Denton, the University of North Texas and Texas Woman's University campuses and the apartments near them add shared buildings and rentals, where one unit's leak can reach another.
These descriptions are general patterns for the Denton County area and nearby Collin and Dallas counties, not a list of properties we serve. If your building has a leak, the walkthrough decides the scope.
Air movers, dehumidifiers and daily moisture readings that dry Lewisville walls, floors and cabinets to a written goal.
Emergency tarping, board-up and interior water removal after hail, wind and heavy rain in Lewisville and the Lewisville Lake area.
Protective removal, cleaning and drying after a sewer or drain backup in Lewisville, handled as Category 3 water.
Not sure if you're covered? Check your ZIP code.
After a walkthrough. A technician maps the wet area, notes the materials and writes a scope. The price for the emergency stage is explained and approved before work starts, and repairs after drying are quoted separately.
A person answers the phone around the clock, and a crew goes out as fast as one is free. After-hours work can carry an added fee, which is explained in the written scope before it is approved.
Yes. The crew documents each affected suite or unit and gives readings, photographs and a list of removed materials to whoever needs them. Responsibility between landlord and tenant depends on the lease and policies.
It can. Water moves across shared walls, ceilings and floors, so a walkthrough checks adjacent suites. Meter readings, not appearance, show where moisture has gone.
Moisture readings, photographs, a drying log and a list of materials removed. Your insurer decides coverage under your policy, so read it or ask your agent. We cannot predict how a claim will turn out.
Repairs to drywall, ceiling tile, flooring and paint are quoted after drying as a separate stage. You can use the quote or take the dried building to another contractor.