Flood Damage Cleanup in The Colony
Lake, storm and runoff water reach shoreline lots across the 23 miles of frontage.
Phones answered 24/7 across The Colony. Call for a clear price before any work starts.
Fastest: call (833) 490-5225. Or send this and we call you back.
The Colony has about 23 miles of Lewisville Lake shoreline, including two peninsulas, so water in a house here may come from a pipe, a storm or the lake. Crews go out as fast as availability allows. Call (833) 490-5225, say which kind of water it is and give the street and ZIP 75056.
The Colony is a city of 44,534 people, and its nickname, City by the Lake, is earned: about 23 miles of Lewisville Lake shoreline lie inside its limits, including two peninsulas. The name comes from the Peters Colony, whose headquarters stood in the historic community of Stewartsville. Its ZIP is 75056, about 11.3 km from Lewisville's center.
Housing appears to mix 1990s and 2000s subdivisions with newer builds around the east side, though confirm the local development before assuming a house's age. Slab foundations are the norm across North Texas, so water tends to arrive at garage doors, wall bases and ceilings below attic equipment.
The shoreline adds a second set of questions about docks, boat houses, storm runoff and lake level. The crew handles the living space, and a licensed plumber or a marine contractor handles the pipe or the dock.
Rare hard freezes like the one in February 2021, spring hail, the wet weeks of May that raise Lewisville Lake, and long humid summers that keep attic air conditioners dripping decide which water problems are most likely in Lewisville from week to week.
A peninsula has water on several sides, and that changes how a homeowner thinks about rain, wind and lake level. The lake's normal conservation pool is 522 ft, the spillway top is 532 ft, and the pool of record was 537.02 ft on May 31, 2015, so the water has room to climb. No source we found says any home in The Colony took lake water that day, and this page does not claim it.
On a lot with a dock or boat house, two jobs exist: the structure over the water, which belongs to a marine or building contractor, and the living space, which the crew dries. Water that comes in off the lake is Category 3 and usually means pad and low drywall come out. The flood damage cleanup page explains how it is handled.
The two peninsulas also change how storm water behaves. Rain that falls on a peninsula has a short way to the lake, and wind-driven rain can push water against windows and doors that face open water. Check the weather stripping and thresholds on the lake side before spring storms.
Historic Stewartsville, where the Peters Colony kept its headquarters, is part of the city's story, and 1990s and 2000s subdivisions sit beside newer builds on the east side. A street's age tells you which plumbing and roofing to expect, so the crew asks for the year of construction early in the call.
Flood from a rising lake or overflowing creek is generally a separate matter from a burst pipe. A standard homeowners policy often covers sudden and accidental pipe leaks and often excludes surface flood, so a shoreline owner should ask an agent about a flood policy through FEMA's National Flood Insurance Program or a private insurer. Policies of that kind generally take about 30 days to start.
The crew cannot decide coverage. What it does is record moisture readings, photograph the damage and keep a list of removed materials, then hand them to you. Take your own photographs of the lowest floor and its contents each spring, since a before-and-after record helps whichever way the water arrives. The homeowners insurance guide explains the terms.
Ask your agent three plain questions. Does my policy cover a sudden pipe break? How does it treat a leak that ran for weeks? What would a flood policy cost for my lot? Write the answers beside your policy number. Your insurer decides, but an owner who asked in advance has fewer surprises.
A freeze finds attic lines, garage walls and outdoor spigots first, and pipes often leak only after they thaw. In The Colony, as elsewhere, the first sign is usually a wet ceiling or hissing wall after the temperature rises. Lewisville Fire and city crews answered 973 broken-pipe calls in the week of February 14 to 21, 2021, in nearby Lewisville.
The Colony has its own city offices, and plumbing and electrical repairs generally need a permit and inspection from the city where the house stands. Lewisville's fee waiver for storm repairs after that freeze was Lewisville's, so ask The Colony what applies. See frozen pipe water damage for the sequence after a thaw.
Many homes have supply lines in attics and exterior walls, where a freeze finds them first. If you plan to leave town in winter, let a faucet on an exterior wall drip, open the cabinet doors under sinks on outside walls and keep the thermostat above freezing.
Because the plan depends on it. Clean water from a supply line, gray water from an appliance and black water from sewage or a rising lake are cleaned differently. The crew uses the category and the class of materials to decide what to dry and what to remove.
Tell the dispatcher what you saw, where it came from and whether it has stopped. Give a shoreline address and say whether the lake side of the house is affected.
A short list helps the dispatcher: the address and cross street, which floor is wet, whether the water has stopped, whether the lake side is affected and whether anyone can safely reach the main valve. If an outlet or appliance is near the water, stay clear of it.
Lake, storm and runoff water reach shoreline lots across the 23 miles of frontage.
Wind and rain on open shoreline lots can open roofs and push water under doors.
Supply lines in attics and garage walls are the first to fail in a freeze.
Water over a slab soaks flooring, pad and baseboards from the edges inward.
A backup in a low bathroom or garage drain needs different handling from clean water.
If it's an emergency, call now. For non-urgent service in The Colony, send the form and we'll call you back.
The Colony ZIP codes we cover: 75056. Type yours to confirm, or just call.
ZIP 75024, 75093
ZIP 75034, 75035
ZIP 75068
ZIP 75068
Yes. The Colony is a city in Denton County on the shore of Lewisville Lake, with about 23 miles of shoreline and two peninsulas inside its limits. Its ZIP is 75056.
No. A dock or boat house over the water is a marine or building contractor's job. The crew works on the living space where water has reached floors, walls and ceilings.
None of our sources says so. Coverage of the May 31, 2015 pool of record describes street flooding below the dam and says water did not enter structures. Treat the lake as an ongoing risk, not as a documented event for your street.
Lake water is Category 3, and porous materials such as carpet pad and low drywall usually have to be removed. Flood is generally a separate insurance question, so photograph everything and ask your agent.
Both sit on the lake, but The Colony has about 23 miles of shoreline and its own two peninsulas. The two towns use different ZIPs, 75056 and 75068, and different city offices.