Drying and cleanup after a washing machine hose, dishwasher, ice-maker line or toilet supply fails and floods a floor or the ceiling below.
Fastest: call (833) 490-5225. Or send this and we call you back.
Appliance leak water damage comes from the lines that feed and drain washers, dishwashers, refrigerators and toilets. These supply hoses stay under pressure all day, so a failure can run until someone closes a valve. Lewisville Water Damage Restoration dries floors, walls and ceilings across Lewisville and Denton County. Calls are answered 24/7, and a crew is dispatched as fast as one is available.
Most of the plumbing in a house is hidden inside walls. The hoses behind a washer, dishwasher or refrigerator are the exceptions: they are short, flexible, and under full house pressure all the time, even when the appliance is idle. When one splits or a clamp slips, water comes out at line pressure and keeps coming until the shutoff is closed.
In two-story homes around Lewisville the laundry room is often upstairs, next to bedrooms, over a living area. A hose failure there does not stop at the floor. Water goes under the flooring, through the subfloor and down into the ceiling below, and the damage shows up in a room that has no appliance at all.
This page is about the water, not the machine. An appliance technician or a plumber repairs or replaces the part, and Lewisville Water Damage Restoration removes the water and dries the structure. If the leak has stopped and you see damp floors or a stain downstairs, that is the time to call for drying.
Supply lines are pressurized around the clock, so a failure keeps flowing until a valve is shut. Rubber hoses can dry, crack or swell with age, fittings can loosen from vibration, and the water runs unnoticed when the home is empty overnight, during work hours or on a trip.
A washing machine only draws water during a cycle, but the hose stays under pressure the whole time. A weak spot in the hose or at the coupling is under strain at every moment. That is why failures often come when no one is using the machine.
We cannot give you a hose lifetime, because it varies by product and use. Look at yours instead: bulges, cracks, rust at the couplings or a machine pushed tight against the wall are all reasons to check. A plumber can replace a tired hose cheaply, and braided hoses with a stronger jacket are sold at hardware stores.
Water from an upstairs laundry room soaks the flooring, runs through the subfloor and between the joists, and then wets the ceiling below. Because the drywall hides the path, the first sign downstairs may be a stain or a drip in a room that has no plumbing at all.
A typical two-story floor is plywood or OSB subfloor over joists, topped with the finished flooring. Water that reaches the subfloor swells the edges of the panels and then moves down through gaps around pipes, vents and fixtures.
For this reason a technician checks the ceiling and the walls below an upstairs leak even when the visible damage is small. Meter readings, not appearance, decide what must be opened.
Clean water (Category 1) comes from a supply line and, if dried promptly, is the easiest to handle. Gray water (Category 2) comes from a washing machine or dishwasher discharge and carries contaminants, so porous materials such as carpet pad are more likely to be removed instead of dried.
These categories come from the ANSI/IICRC S500 standard. They describe the water at the source, and they can change: clean water that sits in warm, damp materials can degrade.
This is also why a quick call helps. A supply-line leak caught and dried promptly may keep floors and cabinets in place, while the same water left overnight may need more removal.
The appliance technician or a licensed plumber repairs the hose, valve or machine. The restoration crew removes the water, dries the floor, walls and ceiling, and documents moisture readings. These are separate jobs and separate bills, and the drying should not wait for the repair to finish if the water is off.
Lewisville Water Damage Restoration does not repair appliances or replace supply lines. The crew can close an accessible valve to stop the water and then focus on the structure.
If the leak came from a pipe in the wall instead of an appliance, the burst pipe page covers that case. If a wet floor is the main concern, see wet flooring damage.
Close the valve behind the appliance or the main valve before anything else, and stay out of standing water near outlets, cords and the appliance itself. Do not use a wet-dry vacuum on a flooded floor that has live power nearby.
Shut the small valve on the wall behind the appliance, or the main valve if you cannot reach it. Unplug the appliance only if you can do so without standing in water.
A technician checks the source. A supply hose or ice-maker line carries clean water. A washer or dishwasher discharge is gray water, and a toilet overflow may be worse.
Standing water comes up first. Meters and a thermal camera then follow it under flooring, into cabinets and through the ceiling below.
Carpet pad, soaked baseboard and swollen flooring that cannot dry are removed, and cavities are opened where meters call for it. Air movers and dehumidifiers run until readings meet dry targets.
You receive moisture readings, photographs and a list of removed materials. Flooring, cabinet and drywall repairs are quoted afterward, as a separate stage.
The two rubber or braided hoses behind a washer feed hot and cold water at line pressure. A burst hose floods quickly, and drain-hose and outlet-box failures add gray water to the mix. Upstairs laundry rooms send that water to the ceiling below.
A dishwasher leaks at its inlet valve, door gasket, supply line or drain hose. The water spreads under the cabinets and into the flooring beside the kitchen, so the damage can be hidden for a long time.
A thin line behind the refrigerator feeds the ice maker and water dispenser. A small crack or a loose fitting leaks slowly, and the water soaks the subfloor under the refrigerator, where nobody looks.
The braided or plastic lines under a toilet or sink are also pressurized and can fail. Because these lines sit in bathrooms above living areas, the ceiling below is often the first sign.
A few gallons on a tile floor is cheap to clear. A burst hose that ran overnight upstairs wets a ceiling and floor and is a larger job. The wet area, the water category and the flooring type set the price.
| Job | Typical range | What it includes |
|---|---|---|
| Water heater, AC condensate or appliance leak cleanup (extraction + drying, one area) | $800–$3,000 | Appliance repair or plumber not included |
| Category 2 (gray water) mitigation, per sq ft | $4–$6.50 | National cost guides report this band for gray-water jobs |
| Wet carpet pad removal and disposal (per sq ft) | $0.75–$2.00 | Pad that stayed wet is usually removed |
| Antimicrobial application (per sq ft) | $0.50–$2.00 | Used where gray water touched surfaces |
| Commercial dehumidifier (per unit, per day) | $65–$150 | Runs with air movers until the readings meet dry targets |
Think of this table as a working estimate for Denton County in 2026. Water category and flooring change the final figure, so it is confirmed on site and approved by you before the emergency work begins.
If it's an emergency, call now. For non-urgent appliance leak water damage, send the form and we'll call you back.
Newer subdivisions in Lewisville, Flower Mound, Frisco, Little Elm and Roanoke tend to be two-story slab homes with laundry rooms upstairs, near bedrooms and over finished space. That layout is the reason an appliance hose failure so often becomes a ceiling problem.
Slab foundations matter for ground-floor appliances. A dishwasher or ice-maker leak on a ground floor soaks cabinets, flooring and the drywall base, and the concrete under the floor holds water for a long time. Laminate and engineered wood over a slab can absorb it from below.
Homes stand empty over the winter holidays, and a washing machine hose that fails in an empty house can run for days. Closing the machine's two valves before a trip costs a few seconds.
Moisture mapping and dry-or-replace decisions for carpet and pad, laminate, vinyl plank, engineered wood and tile over a slab.
Water removal, drying and records after a pipe bursts in an attic, wall or garage in Lewisville, while a plumber fixes the line.
Drying and cleanup of stained, bulging or sagging ceilings fed by attic equipment, upstairs plumbing or a leaking roof above.
Not sure if you're covered? Check your ZIP code.
Close the two small valves on the wall behind the washer, one for hot and one for cold. If you cannot reach them, use the main valve for the house. Learn where each one is before you need it.
No. Water from the supply hose is clean, but a washer's discharge is gray water and may carry soap, lint and bacteria. A technician sets the category on site, and gray water changes what is removed.
Quite a while. The water sits under cabinets and under the refrigerator, where you rarely look. Damp flooring, swollen toe-kicks and a musty smell are the usual clues.
Sometimes, if the water was clean and caught early. Laminate with a fiberboard core tends to swell and is usually replaced, while engineered wood may be dried. Meter readings guide the decision.
Both, when a part has failed and water is in the structure. The plumber fixes the line, and the restoration crew dries. Tell each what the other is doing so the visits work together.
Your insurer decides under your own policy, and we cannot predict it. Policies word sudden failures and ongoing leaks differently. Ask your agent, and keep the crew's photographs, readings and list of removed materials.